Support

Last updated: October 15, 2026

Write to support@widgetpress.com. A person reads every message, usually within two working days.

New to ChooseWeaver? ChooseWeaver Help is a short guide to everything in the app, from your first page to publishing.

ChooseWeaver

What you need. A Mac with macOS 13 Ventura or later (Apple silicon or Intel), or a PC with Windows 10 (version 1809 or later) or Windows 11. ChooseWeaver is now in beta on the Mac App Store and the Microsoft Store.

Reporting a problem. Tell us what you did, what you expected and what happened instead, and which version you have (Mac: ChooseWeaver > About ChooseWeaver; Windows: the Microsoft Store's app page). If you can, attach the story, zipped with File > Export Story Archive… We use what you send only to answer you.

Common questions

I bought ChooseWeaver Unlimited. How do I get it back on a new computer, or after reinstalling?: Sign in to the store with the same account, then choose Restore Purchases: on the Mac it is in the ChooseWeaver menu, and on Windows in the Help menu.
Why does ChooseWeaver say my story is too long to publish?: The free version publishes stories of up to 5 pages, the cover not counted, in every edition. Writing is never limited, and your story is never cut down or lost; ChooseWeaver Unlimited publishes it at any length.
How do I read my story on a Kindle?: Export the EPUB, then send it to your Kindle with Amazon's Send to Kindle, or upload it to Kindle Direct Publishing to sell it. Each choice is a link: tap it and the Kindle turns to its page.
In the print PDF, which page does “turn to page 42” mean?: The printed page: the number is the one printed on the page of the paper book, as in the classic gamebooks.
Where are my stories?: Wherever you saved them. A story is an ordinary folder named after it, holding a .cwstory file you can double-click to open. You can back it up or keep it in a sync folder like any other folder.
On the Mac, ChooseWeaver asks me to allow access to a folder.: The first time you open a story by double-clicking it, macOS asks once for permission to use the story's folder. Choose the folder it shows and click Allow. ChooseWeaver remembers it.
Can I bring in a story from Twine?: Yes: File > New Story…, then Import from Twine. ChooseWeaver reads published Twine 2 stories, Twine 2 archives and Twee files. Each passage becomes a page and each link a choice, and a report lists anything that changed, such as macros taken out.
Can I sell the stories I make?: Yes. You own your stories, and you may sell them: on the web, as an e-book or in print.
Refunds.: Purchases are made through Apple or Microsoft, so refunds are too: Apple at reportaproblem.apple.com, Microsoft through your Microsoft account's order history.

Our privacy policy covers ChooseWeaver.